Deskwoot
Customer SupportAI Agents & AutomationCommunication & MessagingFreemium

Deskwoot

Customer support software with 13 channels in one inbox, an AI agent that answers from your help center and website, a help center, and apps for iPhone and Android. Free plan available.

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Deskwoot Team
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PlanFree ($0) · $4 to $8 per agent/mo · $12 per agent/mo
BusinessB2B

About Deskwoot

Deskwoot is customer support software that brings 13 channels into one shared inbox: website live chat, email, WhatsApp, Telegram, Microsoft Teams, Discord, Facebook Messenger, Instagram, X, SMS, LINE, phone and a REST API. Everyone on the team sees who is answering what.

Its AI agent reads your website, help center and documents and answers routine questions on every channel except phone calls. When a question needs a person, it hands the conversation to your team with the reason. Copilot drafts replies and shows the sources it used, and your team can reply in 29 languages with one click translation.

Deskwoot also has a help center (in 16 languages on paid plans), automation rules, reports, CSAT surveys and apps for iPhone and Android. It connects to Shopify, Stripe, Slack, Jira, Linear, Zapier and more, and imports tickets, contacts and help center articles from Zendesk.

Pricing: a free plan, and paid plans from $4 per agent a month ($3.20 billed yearly). Paid plans include AI conversations every month. 7 day free trial with 30 seats, no credit card required. Data is hosted in the EU.

Value & Audience

Value Proposition

One shared inbox for 13 channels with an AI agent included. Free plan available, paid plans from $4 per agent a month, and a 7 day free trial with 30 seats, no credit card required.

Problem Solved

Support teams that answer customers on several channels get all conversations in one inbox, and the AI agent answers the routine questions.

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Additional Links

help.deskwoot.com

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Deskwoot FAQ

Common questions about Deskwoot's features, pricing, and use cases

Is Deskwoot free to use?

Deskwoot has a free tier plus paid plans, starting at Free ($0). Plans listed: Free ($0); $4 to $8 per agent/mo; $12 per agent/mo.

What are some alternatives to Deskwoot?

Popular Customer Support alternatives to Deskwoot include Gleap, ReviewReply AI and Intercom.

Deskwoot appears in

PricingDeskwootplans, free tier & alternativesCategoryBest Customer Support tools

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