ChattyBox

Source-Cited AI Chatbot for Public Content

ChattyBox turns public docs, help articles, and website content into answers that cite the pages behind them. It provides teams with a managed retrieval layer to test and launch without maintaining custom RAG infrastructure.

Why Choose ChattyBox?

Instead of building and maintaining a complex RAG stack yourself, ChattyBox handles the heavy lifting for you:

• Hosted & Managed: Crawler discovery, chunking, embedding generation, and vector store provisioning are all handled by ChattyBox.
• Source-Cited Answers: Every answer is grounded in your content with direct links to source pages for verification.
• Private by Design: Your indexed content is used only for retrieval and citations; it is never used to train models.
• Developer Friendly: Build custom experiences using the open JavaScript SDK, React SDK, or Next.js integration while ChattyBox manages the backend infrastructure.
• Analytics & Insights: Track conversations and identify content gaps in your documentation based on real user questions.
• Multi-Language Support: Speak to your users in over 14 languages out of the box.

How ChattyBox Works

ChattyBox uses a sophisticated retrieval process to ensure accuracy and trust:

1. Scraping & Ingestion: Enter your URL, and our crawler visits your site to parse readable content using sitemaps where available.
2. Vector Embeddings: Content is split into chunks and converted into vector embeddings to create a semantic map of your source pages.
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3. Grounded Response Generation: ChattyBox retrieves relevant passages from your indexed content, adds them to the context, and instructs the model to stay within that specific context to reduce unsupported answers.

From URL to Chatbot in Minutes

We've streamlined the process so you can focus on your business:

• Add Your URL: Enter your website URL to start the indexing process.
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• AI Learns: The system automatically scrapes and vectorizes your content.
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• Embed Widget: Copy a single line of code to add the chatbot to your site.
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• Go Live: Start auto-answering visitors immediately with a self-serve setup.
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Customization and Trust

ChattyBox offers full customization to match your brand identity seamlessly:

• Custom brand colors, themes, and icons.
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• Personalized welcome messages.
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• Data encrypted in transit via TLS during transmission.
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• Isolated sources for each project to ensure data privacy.
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